Shipping information

We offer flat delivery costs, except for France Dom&Tom. This flat rates and included services depend on the destination and value of the parcel.
Our current shipping methods are listed in the chart below.

Shipping fees chart.

Colissimo and Colissimo international flat rates apply only to parcels weighing less than 10Kgs. For larger packages, please contact our customer service or split your order.
"Priority International Small Packets" flat rates are only available for parcels weighing less than 2kg and whose size -all sides added- don't exceed 90cm (offer limited to the following destinations: Europe, North America, Mexico, Asia, Oceania).

Shipments are processed from Monday through Friday (except holidays).
Delivery timeframes listed below begin from the date of dispatch, and do not take into account the time for payment authorization, order preparation, and packaging (1 to 2 business hours after payment validation).
These delivery timeframes are just average estimates, and Japonmania Sarl cannot be held responsible for delayed shipments by the carrier.

The Client is responsible for providing with an accurate and complete postal address for the delivery.
If the parcel is returned by the carrier because of incomplete or inaccurate delivery information, the customer will be refunded the products full price, excluding delivery fees. Delivery costs shall remain the Customer expense.

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